Privacy Policy

Canad-IMS is committed to protecting the confidentiality and security of personal information of its clients and visitors. This policy describes how we collect, use, retain, and protect your data.

1. Information Collection

We only collect information necessary for the provision of our immigration legal services:

• Identity (name, date of birth, country of citizenship)
• Contact details (email, phone, address)
• Professional and academic information
• Immigration documents (passport, permits, visas)
• Immigration history and background

2. Use of Information

Your information is used exclusively to: prepare and submit your immigration applications, communicate with Canadian authorities (IRCC, provincial), advise you on your file, and inform you of relevant legislative developments. We do not sell or share your data with third parties for commercial purposes.

3. Attorney-Client Confidentiality

All communications between you and our firm are protected by attorney-client privilege. This protection applies to consultations, emails, phone calls, and exchanged documents. We will not disclose any information without your explicit consent, except where legally required.

4. Data Security

We implement technical and organizational security measures in accordance with legal industry standards: encrypted communications, restricted access to files, two-factor authentication, regular backups, and staff training in data protection.

5. Data Retention

We retain your files for the duration necessary to provide our services and in accordance with the legal obligations of the Quebec Bar (minimum 10 years after the end of the attorney-client relationship). After this period, documents are securely destroyed.

6. Cookies and Analytics

Our site uses essential cookies for operation and anonymized analytics tools (Google Analytics) to understand site usage. No personally identifiable data is collected through these tools. You can disable cookies in your browser settings.

7. Your Rights

In accordance with Canadian and Quebec privacy laws, you have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw your consent at any time
• File a complaint with the Access to Information Commission

8. Contact

For any questions regarding this policy or to exercise your rights, contact our data protection officer: